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Built for Uganda's hospitality industry

Your hotel,running itself.

Innova HMS brings rooms, bar, inventory, HR and finance under one roof. From Gulu to Kampala β€” manage every branch, every shift, every guest.

200+ hotels already on Innova
β˜…β˜…β˜…β˜…β˜…4.9 / 5 rating
Hotel lobby Hotel room Hotel pool Resort view Hotel exterior
Hotel Lobby Β· Kampala
Tonight's Occupancy
87% ↑ 12%
βœ…
Night Audit Done
Auto-ran at 00:01
Trusted across Uganda
Acholi Inn Β· Gulu Serena Hotel Β· Kampala Lakeview Lodge Β· Entebbe Crested Crane Hotel Β· Jinja Mountain View Β· Kabale Nile Resort Β· Jinja Pearl of Africa Β· Kampala Fort Portal Hotel Β· Fort Portal Acholi Inn Β· Gulu Serena Hotel Β· Kampala Lakeview Lodge Β· Entebbe Crested Crane Hotel Β· Jinja Mountain View Β· Kabale Nile Resort Β· Jinja Pearl of Africa Β· Kampala Fort Portal Hotel Β· Fort Portal
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Hotels & Guesthouses
Onboarded Nationwide
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Rooms Managed
Across Uganda
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Platform Uptime
SLA Guaranteed
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Average Customer
Satisfaction Rating
Why Innova HMS

Everything your hotel needs,
nothing it doesn't.

Front desk
πŸ“ Front Desk Β· Live View
Room Management

Check in, check out, breathe easy.

Visual floor maps, real-time availability, housekeeping status, and instant folio creation. Your front desk runs faster and your staff stays in control.

  • πŸ—ΊοΈInteractive room grid with drag-and-drop assignment
  • ⏱️One-tap check-in / check-out with automatic folio
  • πŸ“²Housekeeping mobile app with real-time status sync
  • 🧾Walk-in, phone, and online bookings in one calendar
See Starter Plan
Bar & POS

Every drink, accounted for.

Integrated point-of-sale for bar, restaurant, and poolside. Orders flow to the kitchen display, inventory auto-deducts, and charges post straight to the guest folio.

  • 🍹Table-order management with kitchen display system
  • πŸ“¦Live inventory deduction per item sold
  • 🏨Post charges directly to any room account
  • πŸ“ŠHourly, daily, and monthly F&B revenue reports
Explore Professional
Hotel bar
🍹 Bar & Restaurant POS
Complete Suite

Every module your
hotel needs.

Purpose-built for African hospitality. Every module connects seamlessly.

🏨

Reservations & Bookings

Walk-in, phone, and OTA bookings merged into a single live calendar. Group bookings and OTA sync included.

Calendar ViewGroup BookingsOTA Sync
🧹

Housekeeping

Assign rooms, track cleaning status, log maintenance issues, and approve inspections from a mobile device.

Mobile AppStatus BoardMaintenance Logs
πŸ“‹

Guest Folio Management

Consolidated guest account combining room charges, bar tabs, restaurant, gym, and room service into one invoice.

Consolidated FolioSplit BillsE-receipts
πŸ”‘

Check-in / Check-out

One-tap check-in with ID capture, early check-in upsells, and express checkout with auto-emailed receipts.

ID CaptureUpsellsAuto Email
πŸŒ™

Night Audit

Fully automated end-of-day reconciliation. Posts room charges, balances accounts, and generates the daily summary before you wake up.

Auto-runReconciliationDaily Summary
πŸ›οΈ

URA-Ready Tax Reports

VAT returns, WHT, and EFD fiscal receipts formatted for Uganda Revenue Authority compliance.

VAT ReportsEFD FiscalExport PDF
πŸ’³

Payment Methods

Accept cash, MTN Mobile Money, Airtel Money, Visa, and bank transfers β€” all posted and reconciled automatically.

MTN MoMoAirtel MoneyMulti-currency
πŸ“ˆ

P&L by Department

Rooms, F&B, gym, and spa each get their own profit & loss statement. Know exactly which department drives margins.

RevPARDept P&LTrend Analysis
πŸ“¦

Real-Time Stock Tracking

Every bar item, linen, and cleaning supply tracked live. Low-stock alerts fire before you run out.

Live TrackingLow Stock AlertsBatch Mgmt
πŸ“

Local Purchase Orders (LPO)

Create, approve, and send LPOs to suppliers in Gulu and Kampala. Receive goods and auto-update stock levels.

LPO CreationApproval WorkflowGRN
πŸ”„

Inter-Branch Transfers

Transfer stock between hotel branches with full audit trail and automatic cost allocation.

Branch TransfersAudit TrailCost Allocation
⚠️

Wastage & Variance

Log spoilage, record wastage, and catch procurement discrepancies before they eat into your margins.

Wastage LogsVariance ReportsSupplier Audit
πŸ‘€

Staff Records

Digital employee files with contracts, ID scans, next-of-kin, and disciplinary history for every team member.

Digital FilesContract MgmtDocument Store
πŸ“…

Shift Scheduling

Weekly rosters, shift swaps, and overtime tracking with SMS notifications to staff in Gulu, Kampala, and everywhere between.

Weekly RostersOvertime CalcSMS Alerts
πŸ–οΈ

Leave Management

Apply, approve, and track annual leave, sick days, and compassionate leave with automatic balance calculations.

Leave CalendarBalance TrackingApproval Flow
πŸ’°

Payroll & NSSF

Compute salaries, PAYE, and NSSF contributions with one click. Export payslips and bank transfer schedules.

PAYE CalcNSSF ReadyPayslips
🏊

Pool Management

Day-pass ticketing, resident vs non-resident pricing, session tracking, and revenue reporting for your pool.

Day PassesSession TrackingRevenue Reports
πŸ‹οΈ

Gym Access Control

Monthly memberships, day passes, and corporate packages with access logs and equipment usage tracking.

MembershipsAccess LogsCorporate Pkgs
πŸ’†

Spa & Treatments

Book spa treatments, manage therapist schedules, and post charges to guest folios automatically.

Booking CalendarTherapist MgmtFolio Posting
πŸ“Š

Facility Revenue Reports

Track utilization rates, revenue per facility, and peak usage times to optimize pricing and staffing.

Utilization RatePeak AnalysisPricing Optimizer
πŸ“Š

Executive Dashboard

Live RevPAR, ADR, occupancy, and revenue metrics across your entire hotel group from any device.

RevPARADRMulti-Branch
πŸ”Œ

REST API Access

Connect Innova HMS to Booking.com, your website, or any custom application via our documented REST API.

REST APIWebhooksBooking.com
πŸ“€

Report Exports

Export any report to PDF or Excel. Schedule daily summaries to land in your inbox every morning automatically.

PDF / ExcelScheduled EmailsCustom Reports
πŸ›‘οΈ

Roles & Permissions

Granular access control. Receptionists see rooms. Finance sees reports. No one sees what they shouldn't.

Role-Based AccessAudit Logs2FA Support
Pricing

Simple, honest
pricing.

Start free, scale when ready. No hidden fees, no per-transaction cuts.

🟒
Free Trial
Explore risk-free
FREE β€” 30 days
No credit card required
βœ“ 1 Branch
βœ“ Up to 5 Rooms
βœ“ 2 Users
βœ“ Core Room Management
βœ“ Basic Reports
βœ“ Email Support
πŸ”΅
Starter
Small guesthouses & lodges
UGX 125,000 / month
βœ“ 1 Branch
βœ“ Up to 20 Rooms
βœ“ 5 Users
βœ“ Room Management
βœ“ Basic Inventory
βœ“ Basic Procurement
βœ“ Standard Reports
βœ“ Email Support
🟠
Enterprise
Large hotel groups
UGX 750,000 / month
βœ“ Unlimited Branches
βœ“ Unlimited Rooms
βœ“ Unlimited Users
βœ“ All Modules Included
βœ“ White Label Option
βœ“ Custom Integrations
βœ“ Dedicated Account Manager
βœ“ SLA Guarantee
βœ“ On-site Training
Talk to Sales
What hotels say

Trusted by hoteliers
across Uganda.

β˜…β˜…β˜…β˜…β˜…
Before Innova, our night audit took three hours and two staff members. Now it runs itself at midnight and we wake up to a clean reconciliation.
Musa Kiggundu
General Manager Β· Serena Road Hotel, Kampala
Hotel
β˜…β˜…β˜…β˜…β˜…
We manage three lodges from one dashboard. The multi-branch view alone paid for the subscription. Our Gulu property runs as smoothly as Entebbe.
Patience Nalugo
Owner Β· Lakeview Lodges, Entebbe & Gulu
Pool
β˜…β˜…β˜…β˜…β˜…
The inventory module caught a procurement discrepancy worth four million shillings in the very first month. The system pays for itself.
Robert Byamugisha
Finance Manager Β· Pearl View Hotel, Jinja
Restaurant
FAQ

Questions we
get a lot.

Can I really try it free with no credit card?+
Yes β€” the 30-day free trial gives you full platform access with no credit card and no commitment. When the trial ends, choose a paid plan or simply stop. No charges, no chasing.
Does it work in Gulu and upcountry areas?+
Absolutely. Innova HMS is cloud-based with an offline mode so your front desk keeps working even when internet is patchy. Our first upcountry partner is in Gulu and we're proud of it.
Can I manage multiple hotel branches?+
Yes. Professional supports up to 3 branches, Enterprise is unlimited. One consolidated dashboard shows occupancy, revenue, and alerts across every property.
Is my data safe? Where is it stored?+
Your data is encrypted at rest and in transit, stored with daily backups. Strict data isolation means your hotel's data is never visible to other users.
What kind of support do you offer?+
Free Trial and Starter get email support. Professional gets priority WhatsApp and email support. Enterprise gets a dedicated account manager plus on-site training at your property.
Can I upgrade or cancel anytime?+
Yes to both. Upgrade anytime β€” the new rate is prorated. Cancel before your next billing cycle and you won't be charged again. No lock-in contracts.

Still have questions?

Our team is based in Uganda and speaks your language. Chat with us on WhatsApp right now β€” no bots, just real people from Softhub Tech Solutions.

Chat on WhatsApp

Ready to transform
your hotel?

Join hotels across Kampala, Gulu, Jinja, Entebbe and beyond. Start free β€” no credit card required.

πŸ“± Book a Live Demo
🟒 Free Trial
Let's get you set up.
30 days free β€” no credit card, no commitment.